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Correct a one-hour time shift: programme guide checklist

This programme guide guide focuses on how to correct a one-hour time shift for the specific account and viewing setup you use. Record the brand, device and observed result before changing settings or committing money.

Illustrative on-screen programme guide with schedules and channel rows
Guide illustration; programme data depends on the selected service and player.

This programme guide guide focuses on how to correct a one-hour time shift for the specific account and viewing setup you use. Record the brand, device and observed result before changing settings or committing money.

A useful way to approach this

A visible feature label alone cannot establish that the feature works for every service or source. The purpose of this guide is a clear decision about correct a one-hour time shift, backed by a small relevant check.

1. Define the actual task

State exactly what it means to correct a one-hour time shift. Include the relevant account period, credit package, channel, title or device model rather than using a broad phrase that support cannot verify.

2. Choose a repeatable observation

Check one representative example under your normal viewing conditions. For programme guide, note the current local time, app version, selected profile and which similar task still works.

3. Compare without changing every variable

Change only one condition if a comparison is necessary. Keep the original setting or source identity available so you can return to a working state and explain the effect.

4. Make the decision from evidence

If the next step requires a supplier rule, current availability or app licence term, ask the appropriate seller or developer. Keep the dated answer and confirm the full amount before an order.

Before committing: Avoid claims about guaranteed performance, availability, savings or compatibility based on a generic screenshot.

What to record

Keep the selected brand or account, the exact device and player, the relevant period or credit package, the current quote and the dated result of your own check. This makes a renewal or support request much easier to resolve. A screenshot can help when it shows the symptom while hiding credentials, private messages and payment data.

Where to go next